Know Who to Call for Help

Make sure that you have the contact information for your Course Coordinator and Associate Dean.
They will be your main contacts if you have any questions your course materials.

Canvas questions can be directed to Jeremy Harvey and the E-Learning Department. Contact them if you cannot access Canvas or have trouble with your online courses.
- Jeremy Harvey can be reached by email at jharvey@bccc.edu.
- You can also email online@bccc.edu.
Use the Help button in Canvas. Canvas has a 24/7 support hotline and online chat for you and students to both get help. Click here for a guide on how to use the help button.
If you cannot access your faculty email address, you will need to contact the IT Helpdesk at helpdesk@bccc.edu.

Keep Teaching

Create a schedule of assignments and activities for students over the next two weeks.
Be flexible with your due dates and deadlines but provide students with the schedule so that they can stay on task.

Double check that all assignments and activities for the next two weeks are on Canvas.
- Make sure to include a description and set due dates. This will make sure that students stay informed and know what is expected of them.
- Make sure all assignments are published so that students can see them.
Any type of file can be uploaded to Canvas. Share study materials, slideshows, or video lectures by uploading them to the Files section of your Canvas course.
Be consistent when creating content so students can more easily navigate your course.
If you link to webpages in your course, use the Link Validator (found in your Course Settings, then Validate Links in Content) to make sure that they work.
Use the Student View (found on the Home Page of your course) to double check that the students can see the content you want them to see.
Click here for a guide on the basic features of a Canvas Course.

Use the Announcements section in your Canvas course to post your schedule of activities and assignments. This section should be used whenever you need to communicate to the whole class.
- Announcements can be more than just text. You can also include files, images, and videos.
To make sure that all students are made aware, also send your schedule of activities and assignments though the Canvas inbox.
- Typically, the Canvas Inbox is used if you need to message individual students or small groups.
- If sending any sensitive information, make sure to select the “send an individual message to each recipient” option before sending.
When sending messages to students, maintain a positive and inviting tone. Make sure students know that they can contact you with any questions or concerns they may have.

Post grades in Canvas so students can continue to track their progress and performance.
Provide feedback using the SpeedGrader or through Inbox messages.
Click here for a guide on using the Gradebook.
Click here for help using the SpeedGrader.